Tech Support
Associate in Science
Program Details
This degree prepares individuals for employment and careers as computer desktop support specialists in a business environment. Individuals who complete the degree master skills in software and applications support, operating systems, local area networks, desktop support, and customer service and are able to answer, or escalate, calls and inquiries from end users. Related jobs include help desk technician, customer support representative, computer support specialist, and technical support representative. Certificate completion may help prepare individuals for the Microsoft Certified Desktop Support Technician (MCDST) and CompTIA A+, Network+, and Security+ professional certification exams.
Tech Support Pathways
Pathways listed below are for the catalog year 2025-2026. Maps for previous years are available on each pathway page. What is a catalog year?
Learning Outcomes
Learning outcomes help you work towards your educational goals.
- Upon completion of this program, the student will be able to demonstrate technical support related skills and techniques required of a tech support worker.